These Terms of Service (the "Terms") govern your access to and use of the Dane Suite platform. Please read them carefully. By creating an account or using the service, you agree to these Terms.
Dane Suite ("Dane Suite," "we," "us," or "our") is a product of Danesure Inc., an Arizona corporation, operating under the registered trade name "Dane Suite." These Terms form a binding agreement between Danesure Inc. and the person or entity that registers for or uses the service ("Customer," "you," or "your").
By clicking to accept, creating an account, or accessing the service, you represent that you have authority to bind your organization and that you agree to these Terms, our Privacy Policy, Acceptable Use Policy, and — where personal data is processed on your behalf — our Data Processing Addendum, each incorporated by reference. If you do not agree, do not use the service.
You must be at least 18 years old and use the service for business purposes. Dane Suite is built for licensed insurance agencies and related businesses. You are responsible for the accuracy of your registration information, for maintaining the confidentiality of your credentials, and for all activity under your account, including your team members ("seats") that you invite.
You are responsible for maintaining any professional licenses required for your business and for your compliance with the laws and regulations that apply to you, including insurance and consumer-protection laws.
Dane Suite provides software to help agencies find prospects, run multi-channel outreach (email, SMS, and voice), manage replies and pipeline, schedule appointments, and related tools. Features available to you depend on your subscription plan (currently Solo, Growth, Pro, and Aggregator) and any add-ons you purchase. We may add, change, or discontinue features over time; we will not make a material reduction to a paid plan's core functionality during a paid term without offering you a comparable alternative or a pro-rated refund.
Some capabilities rely on AI. AI output can be inaccurate or incomplete. You are responsible for reviewing anything the service drafts or suggests before you rely on it or send it.
We may offer a free trial. During the trial you get access to trial features at no charge for the stated period. Unless you upgrade to a paid plan, at the end of the trial your account moves to a free, limited tier or is paused — your data remains available to view and export. We may modify or discontinue trials at any time.
You own your data. As between you and us, you retain all right, title, and interest in the data you or your prospects and clients submit to the service ("Customer Data"). You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and support the service for you, and as described in our DPA.
We do not sell your Customer Data, and we do not use it for our own commercial purposes — including the DANESURE insurance brokerage operated by Danesure Inc. or any competing business. See the DPA and our Trust page.
We may generate aggregated, de-identified statistics about service usage that do not identify you or any individual, and use them to operate and improve the service. You are responsible for having the rights and permissions needed to provide Customer Data to us and to contact the people in it.
You agree to use the service lawfully and in accordance with our Acceptable Use Policy, which prohibits, among other things, unlawful or unsolicited messaging, sending without a lawful basis or required consent, deceptive headers, and abuse of the outreach features. You are responsible for your outreach and your relationship with recipients. We may suspend accounts that violate the AUP or threaten the integrity, security, or deliverability of the platform.
The service lets you connect third-party accounts and tools — for example Google Workspace (Gmail and Calendar), telephony (Twilio), video (Google Meet or Zoom), payments (Stripe), and data-enrichment providers. Your use of those services is governed by their own terms, and you authorize us to access them on your behalf to provide the service. We are not responsible for third-party services, and their availability or changes may affect the service.
We and our licensors own all right, title, and interest in the service, including its software, design, and content (excluding Customer Data). We grant you a limited, non-exclusive, non-transferable right to access and use the service during your subscription. You may not copy, modify, reverse-engineer, resell, or create derivative works of the service except as permitted by law or an applicable plan (e.g., agency/aggregator features). Feedback you give us may be used without restriction.
Each party may access non-public information of the other. The receiving party will protect it with reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and subprocessors who need it and are bound to protect it. This does not apply to information that is public, independently developed, or rightfully received from another source.
The service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty about results, deliverability, revenue, or that the service will be uninterrupted or error-free. AI features are provided without any warranty of accuracy. You are responsible for your compliance obligations and business decisions.
To the fullest extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill; and (b) our total aggregate liability arising out of or related to the service will not exceed the amounts you paid to us in the twelve (12) months before the event giving rise to the claim. These limits apply even if a remedy fails its essential purpose. Some jurisdictions do not allow certain limitations, so some may not apply to you.
You will defend and indemnify us against third-party claims, damages, and costs arising from your Customer Data, your outreach and messaging, your violation of these Terms or the AUP, or your violation of law (including anti-spam, telemarketing, privacy, and insurance regulations). We will defend and indemnify you against third-party claims that the service, as provided by us, infringes their intellectual property, subject to customary conditions and exclusions.
These Terms apply while you use the service. Either party may terminate for material breach not cured within 30 days of notice. You may cancel at any time as described in Section 5. We may suspend or terminate immediately for AUP violations, non-payment, or legal risk. On termination, your right to use the service ends; you may export your Customer Data during a wind-down window, after which we will delete it on request, subject to legally required retention (see the DPA). Sections that by their nature should survive (including 6, 9–13, 16) survive termination.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in the app). Changes take effect on the stated date; continued use after that constitutes acceptance. If you don't agree, stop using the service before the effective date.
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona, except that either party may seek injunctive relief in any court of competent jurisdiction. [If arbitration and/or a class-action waiver is desired, insert here after legal review.]
These Terms, together with the documents incorporated by reference, are the entire agreement between the parties and supersede prior agreements on the subject. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale. Neither party is liable for delays caused by events beyond its reasonable control.
Questions about these Terms? Contact us at [email protected]. Danesure Inc., Arizona, USA.