Trust & Security

Your data is yours. Full stop.

Dane Suite is where your agency keeps its prospects, clients, and conversations. We treat that data the way we'd want ours treated: you own it, we protect it, we never sell it, and — because our parent company also runs an insurance brokerage — we go further than most: we never use your data to compete with you.

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You own your data

Every lead, contact, message, and note you put into Dane Suite stays yours. You can export it in one click, anytime, and take it with you if you leave.

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We never sell it

We do not sell or rent your data, and we don't share it with advertisers or data brokers. We use it only to run the service for you.

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We never compete with it

Our sister brokerage can't see, receive, or solicit your leads and clients. They're walled off in software and in contract.

The brokerage firewall — why this matters here

Dane Suite is built and operated by Danesure Inc., the same company behind DANESURE, a working commercial insurance brokerage. That's our edge — the platform is designed by people who actually sell commercial insurance every day. But it raises a fair question: "If you're also a brokerage, will you use my prospect list to compete with me?"

The answer is no, and we back it three ways:

  • Technical isolation. Every agency's workspace is a separate tenant. Data is segregated at the database level (row-level security), and no tenant — including our own brokerage's — can read another tenant's records. The brokerage is just another account with no special access.
  • Contractual commitment. Our Data Processing Addendum certifies, in the language the law uses for a "service provider," that we process your data only to provide the service to you — never for our own commercial purposes, and never for the brokerage.
  • No cross-use, ever. We do not mine, aggregate, or repurpose your leads, pipeline, or client book to inform the brokerage's own marketing or sales. Your book of business is invisible to that side of the house.
Our promise

The DANESURE brokerage will never access, receive, or solicit the prospects or clients you manage in Dane Suite. If we ever needed to change that, it would require your explicit, opt-in consent — not a buried policy update.

How we protect it

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Encrypted in transit & at rest

All traffic runs over TLS. Sensitive credentials — like your connected mailbox and API keys — are encrypted at rest with AES-256-GCM in a per-tenant vault, so even a database dump can't read them.

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Tenant isolation

Your workspace is logically separated from every other customer's with row-level security. A signed-in user only ever sees their own agency's data — on any domain.

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Immutable records

Because you're a regulated business, your communications and activity trail are retained immutably (errors-&-omissions grade). Records are archived, never silently deleted.

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Least-privilege access

Credentials are split into two planes — platform infrastructure and your own connected integrations — so your keys are decrypted only server-side, only to do the work you asked for.

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Your accounts stay yours

You connect your own Google Workspace, phone number, and payment method. You can disconnect any integration and revoke our access at any time.

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Subprocessor transparency

We publish the exact list of vendors that help us run the service and what each one does. See our subprocessors.

Portability & leaving

You're never locked in. You can export your leads, contacts, and communications at any time. If you cancel, you keep access to export during a wind-down window, and we'll delete your data on request afterward — with one honest caveat below.

The regulated-records caveat

Because you and we may be subject to insurance recordkeeping and errors-&-omissions retention rules, certain communications and transaction records may need to be retained for a legally required period even after deletion of the rest of your account. We'll always tell you what's retained and why. Details are in our DPA.

Privacy & your rights

For personal information you upload about your prospects and clients, you are the business/controller and Dane Suite is your service provider/processor — we act on your instructions. For the personal information we collect directly (your account details and how you use the app), our Privacy Policy explains what we collect and the rights you have, including your rights under the California Consumer Privacy Act (CCPA/CPRA) to know, delete, correct, and opt out. We don't "sell" or "share" personal information as those terms are defined by law.

As a company connected to a licensed insurance entity handling consumer financial information, we align our safeguards with the expectations of the Gramm-Leach-Bliley Act (GLBA) and applicable NAIC data-security standards.

Using outreach responsibly

Dane Suite helps you reach prospects across email, SMS, and voice. You control who you contact, and you're responsible for having a lawful basis to do so — honoring opt-outs, including required identification and unsubscribe options, and complying with CAN-SPAM, TCPA, and similar rules. Our Acceptable Use Policy spells out what's allowed. We build guardrails in (unsubscribe handling, suppression, sending caps), but the relationship with your recipients is yours.

The formal documents

The plain-English promises above are backed by our contracts:

Questions about security or data handling? Email [email protected].